Starfrost Service

Total support solutions, delivered by experts

Comprehensive service solutions from installation through to aftercare


Design, Installation & Manufacture

We offer a complete comprehensive service, delivering expert design, installation and manufacture of our cooling systems.

We build and establish strong foundations with our customers and from the very beginning, our expert engineers are on hand to provide technical support.

From the initial start-up of every Starfrost project, our engineers are committed to understanding the processing needs of each food manufacturer, expertly advising on specification that not only meets processing requirements but maximises production operations and efficiency.

Product Laboratory Testing

Combining our expert knowledge with technical data analysis, we can provide food product testing trials from our in house laboratory facility, guaranteeing the most suitable temperature and specification is selected for each food application.

Project Management

When it comes to assembly of the project, our qualified and experienced engineers project manage and commission each installation to the highest levels of health and safety, on time and on budget.

Expert Maintenance Service

We offer a reliable maintenance service together with innovative modifications, to support your business and suit new developments. We deliver services designed to maximise performance of your equipment and reduce any potential downtime, ensuring the continued operation of your equipment.

Keeping equipment at optimum performance and efficiency is as important to us as it is to our customers. If there is a requirement for repair or replacement, our skilled engineers deliver a global rapid and reliable maintenance service to ensure production is up and running as soon as possible.


Smart Planning Service Contracts

Be one step ahead with our service contracts and preventative maintenance programmes, which offer greater visibility of production needs and peace of mind for those critical processing lines. Each service package is tailored to specific production requirements, for a bespoke solution that fits seamlessly into processes.

Spare Components

Our spares service provides quality component replacement, with quick dispatch and installation. We can recommend a list of critical components, individually tailored to each Starfrost system for quick replacement, minimising production downtime.


System Optimisation and Upgrades

We are dedicated to the constant innovation of our products and services, bringing our customers the latest advancements in technology to implement on new projects as well as modernising existing systems.

We understand the continued growth of the food industry, we offer technical support to meet product or processing developments with solutions for diversifying production, reducing energy consumption and improving hygiene safety.

We have the expert knowledge to assist with production expansions, our skilled engineers can perform site inspections and analysis, sharing detailed reporting to recalculate and determine performance as well as advise and complete optimisation upgrades.

Optimise your cooling equipment

Implemented on new project installations as well as modernising existing systems

  • Frost removal system: eliminate frost build up and extend operational hours with a FRS system, allowing you to operate for longer between defrosts.
  • Clean in place systems: reliable automated cleaning process of varying levels that suit you, delivering consistent results whilst reducing water consumption.
  • Steam Defrost Systems:
  • Touch control screens: easy to use, intelligent control systems that can select pre-set recipe programmes for ultimate flexibility.
  • System adaptions: We can modify IQF & spiral systems with belt or layout modifications to meet new demands of your product and production developments.

Get in touch

We aim to provide you aftercare services that will support you throughout the progression of your business. If you require technical service support or would like to discuss a project, please get in touch by email: or telephone: +44 (0) 1502 562206